Terms and Conditions

Fees and Payment Course fees must be paid on time before the start of each semester. Course fees are non-refundable except in the case of a student withdrawing their application at least 4 weeks prior to the course starting.

Behaviour and Attitude Students must:

  • Observe the rules and policies of Hawza Online
  • Strive hard to learn and develop intellectually and spiritually
  • Take a keen part in all the lessons and tutorials
  • Be punctual and maintain an excellent attendance record
  • Refrain from un-Islamic interaction
  • Be respectful towards teachers, organisers, and classmates
  • Not share any recordings or course-related files with others
  • Not record any of the lectures, lessons, or tutorials
  • Complete all assignments and homework on time and as well as possible
  • Raise any concerns to the Administrators as soon as possible
  • Ensure their work is not plagiarised
Resources Once a student has been enrolled on a module, they will have full access to the resources associated with that module, such as the pre-recorded lectures and notes. This access will last for the duration of the semester and for a period of one month after the semester has finished. Barring extenuating circumstances, if a student wishes to have access after this period, they must pay for and enrol on that module again.

Assessment Rescheduling Assessments will only be rescheduled for urgent or emergency reasons. Rescheduled assessments will typically occur on the same day, the following day, or a day earlier, provided that the Admin team is notified as promptly as possible.

Dress Code When appearing online, all students must be dressed in accordance with sharia rulings.

Media Consent During the course, we may take photographs and videos. We may occasionally use the images and video footage on our website and other social media platforms for promotion purposes.

Disciplinary Action In the event that a student does not comply with the terms, conditions, and policies of Hawza Online, and has been given sufficient time and opportunity to comply, Hawza Online reserves the right to terminate the student’s attendance on the course without refunding the fees. Furthermore, Hawza Online reserves the right to not accept the student on future courses.

Equality, Diversity, and Inclusion Hawza Online is committed to eliminating unlawful discrimination and encouraging equality, diversity, and inclusion among its students, teachers, and staff.

Hawza Online commits to:

  • Creating an environment free of bullying, harassment, victimisation, and unlawful discrimination
  • Promoting dignity and respect for all
  • Recognising and valuing the contributions of its students, teachers, and staff
  • Taking seriously complaints of bullying, harassment, victimisation, and unlawful discrimination by fellow students, teachers, and staff
Safeguarding Hawza Online is committed to safeguarding and ensuring the protection of vulnerable people. All members of staff and volunteers have received training on The World Federation’s Code of Conduct.

Complaints and Other Policies For our Complaint Handling Procedure and other policies, please refer to the links at the bottom of this page.